Your Privacy Matters

At Sally B Coaching (“we,” “us,” or “our”), your trust is our top priority. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, purchase programs, or engage with our coaching services.

By using this site or enrolling in coaching, you consent to this Policy.

1. Information We Collect

We collect only what’s necessary to deliver our services:

· Identity & Contact Details: Name, email, phone, billing address.

· Health & Lifestyle Data (voluntary): Shared to support personalised coaching.

· Payment Data: Processed securely through third-party payment processors (we never store full card details).

· Technical Data: IP address, browser type, cookies, analytics.

We do not knowingly collect information from anyone under 18.

2. How We Use Your Information

We use your data to:

· Deliver and personalise coaching services.

· Process payments and maintain accurate billing records.

· Communicate via email, WhatsApp, and digital platforms.

· Improve programs, services, and website functionality.

· Send updates or marketing content (you can unsubscribe anytime).

We never sell your personal information.

3. Sharing & Transfers

We share your information only with:

· Service providers (payment, hosting, analytics, communications), all under confidentiality agreements.

· Legal authorities when required by law.

· Business transfers (e.g., in case of merger or sale).

As an international business, your data may be transferred to or stored outside your country (including South Africa, the U.S., EU, or Australia). We use GDPR-compliant safeguards and encrypted systems to protect your information at all times.

4. Data Security & Retention

We use encrypted storage, password-protected systems, and secure cloud providers.
We retain:

· Coaching notes: 3 years

· Financial records: 7 years

· Marketing data: until you unsubscribe

After this period, data is deleted or anonymised.

5. Your Rights

Depending on your location, you may:

· Access, correct, or delete your data.

· Restrict processing or withdraw consent.

· Request transfer of your data.
To exercise your rights, contact us at contact@sallybcoaching.com.

6. Cookies

We use cookies to personalize your experience, improve performance, and analyze site traffic. You can disable cookies in your browser, though this may affect functionality.

7. Updates

We may revise this Policy periodically. The latest version will always be available here.